At GoCar Finland, we respect your privacy and are committed to protecting the personal information you share with us when using our website. This Privacy Policy explains what information may be collected, how it may be used, and how we aim to keep it secure.
By using the GoCar Finland website, you agree to the terms described in this Privacy Policy. If you do not agree with this policy, please do not use our website.
Information We May Collect
When you use GoCar Finland, we may collect certain information that helps us provide and improve our services. This may include information you enter when making a booking request, contacting us, or using forms on the website.
- Your name and contact details, such as email address or phone number
- Rental details, including pickup location, return location, rental dates, and selected vehicle
- Information needed to process a booking or customer support request
- Technical data, such as IP address, browser type, device type, and pages visited
- Cookie and analytics data related to website usage
How We Use Your Information
We use collected information only for legitimate business purposes related to the operation of GoCar Finland and the services requested by our users.
- To process booking requests and provide car hire comparison services
- To communicate with you about your booking or inquiry
- To share necessary booking details with relevant local car rental suppliers
- To improve website functionality, user experience, and customer support
- To prevent fraud, misuse, or unauthorized activity
- To comply with legal obligations where required
Sharing Information with Rental Suppliers
GoCar Finland works as a car hire comparison and booking platform. In order to arrange your rental, some personal and booking information may be shared with the relevant local car rental supplier responsible for providing the vehicle.
We only share information that is necessary to handle your booking, confirm availability, organize pickup and return, and provide customer support related to your reservation.
Payment Information
GoCar Finland does not store full payment card details on our website. If online payment is required, it may be processed through a secure third-party payment provider or booking partner. Any payment information is handled according to the security standards and privacy rules of the relevant payment processor.
Please do not send full card numbers, CVV codes, or sensitive payment information by email or contact forms.
Cookies and Analytics
Our website may use cookies and similar technologies to improve performance, remember user preferences, analyze traffic, and understand how visitors interact with the website.
Cookies may help us:
- Improve website speed and functionality
- Understand which pages are visited most often
- Measure marketing and search performance
- Improve the booking experience for future users
You can usually control or disable cookies through your browser settings. Please note that some website features may not work properly if cookies are disabled.
Third-Party Services
GoCar Finland may use third-party tools, booking systems, analytics services, payment processors, or advertising platforms to operate and improve the website. These third parties may process limited data according to their own privacy policies and applicable data protection laws.
We recommend reviewing the privacy policies of any third-party services you interact with through our website.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no online system can be guaranteed to be completely secure, and users should also take care when sharing personal information online.
Data Retention
We keep personal information only for as long as necessary to provide our services, handle booking records, respond to customer support requests, comply with legal obligations, resolve disputes, and maintain business records.
When information is no longer required, we aim to delete it or anonymize it where reasonably possible.
Your Rights
Depending on your location and applicable data protection laws, you may have the right to request access to your personal information, ask for correction, request deletion, object to processing, or ask us to limit how your data is used.
To make a privacy-related request, please contact us using the contact details available on the GoCar Finland website.
International Data Transfers
Because GoCar Finland may work with suppliers, booking partners, and technology providers in different countries, your information may be processed outside your country of residence. When this happens, we aim to ensure that appropriate safeguards are used where required by applicable law.
Children’s Privacy
GoCar Finland is not intended for children under the age of 18. We do not knowingly collect personal information from children. Car rental services are intended for adults who meet the driver age and licence requirements of the relevant rental supplier.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations. Any updated version will be published on this page.
We recommend checking this page occasionally to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact GoCar Finland through the contact form or contact details provided on our website.